Key Takeaways

• Hybrid frameworks like Ionic + Cordova offer the perfect balance of performance and cost-efficiency

• For multi-vendor platforms, tailored features like SMS-based verification improve data integrity

• Hyplap’s ability to serve both mobile users and admins in one solution led to 4x operational efficiency

• Replacing off-the-shelf tools with industry-specific custom development unlocks long-term scalability

The Challenge

CoolDial, a Mumbai-based startup aiming to become a top multi-vendor business listing platform in India, needed a tech foundation that could scale fast. Their biggest bottlenecks were manual business verifications, inconsistent data entry by partners, and a lack of a unified system across Android and iOS. Generic solutions like Shopify or off-the-shelf directories didn’t offer the flexibility or control they needed to serve both channel partners and end-users.

The Solution

Hyplap delivered a custom hybrid app solution using Ionic, Angular, Cordova, and Laravel for the backend. This created a lightning-fast, cross-platform mobile experience without maintaining two separate codebases. We also developed an admin panel for internal teams and partners. Key features included:

• OTP & SMS verification for authentic listings

• OneSignal notifications for listing approvals and updates

• Multi-role access for end-users, vendors, and super-admins

• Real-time data sync via AJAX and REST APIs

• Built-in email plugin for partner communications

• Scalable UI with Bootstrap 5 + Angular + Typescript

The platform could now handle everything from listing approval to user onboarding seamlessly across devices.

The Results

• 3x faster onboarding of channel partners with in-app business verification

• Over 7,000 businesses listed within the first 6 months

• Active user base of 3,000+ monthly users across Android and iOS

• Notifications via OneSignal boosted partner engagement by 65%

• Zero dependency on third-party platforms like Shopify—full ownership and customization

CoolDial now operates as a flexible, mobile-first marketplace for verified business listings.